Rental Housing Journal

FEBRUARY 26, 2025

Education and Training: The First Line of Defense One of the biggest mistakes a housing provider can make is assuming that fair housing compliance is “common sense.” The consequences of non-compliance for individuals and the company. How to handle resident interactions professionally and respectfully.

Contractors

Rental Housing Journal

JANUARY 21, 2025

By The Fair Housing Institute As the new year begins, property management professionals have the opportunity to reflect on foundational practices that ensure both compliance and operational excellence. Property management and the essential role of policies, written communication and procedures for the year ahead.

Property Management

Rental Housing Journal

JUNE 18, 2025

One of these situations is hoarding—a condition that presents both health and safety risks and the need for careful compliance with fair-housing laws. The objective is not to excuse lease violations indefinitely, but to explore reasonable ways to help the resident come into compliance while acknowledging their disability.

Compliance

Rental Housing Journal

JULY 21, 2025

They’re the individual choices that take place in leasing offices, during maintenance calls, or while responding to a resident’s email. This balance is what turns policy into practice and compliance into care. Creating a Culture of Integrity Ethical decisions don’t happen in isolation.

Property Management

Rental Housing Journal

MARCH 18, 2025

The Evolution of Communication in Property Management AI-powered chatbots and automated messaging systems are becoming the norm, helping property teams respond to resident inquiries, process maintenance requests, and even screen rental applications. Additionally, human oversight must remain a fundamental part of the process.

Compliance

Rental Housing Journal

APRIL 22, 2025

Fair-housing training isnt just a compliance checkbox; its a core part of operational risk management. The Real Cost of Non-Compliance Across the property-management industry, professionals who handle internal audits and compliance reviews regularly see the same cycle: Organizations forgo training, assuming they can circle back later.

Compliance

Rental Housing Journal

MAY 16, 2025

Fair housing applies to maintenance because while unit repairs may not be mentioned by name in the act, the principle of non-discrimination applies to every service a housing provider offers. But an often-overlooked aspect is how maintenance services, including unit repairs, are handled.

Maintenance