Rental Housing Journal

FEBRUARY 26, 2025

” Every employee, from leasing agents to maintenance workers, and every contractor who interacts with residents needs proper training on: What constitutes illegal harassment under the Fair Housing Act. How to handle resident interactions professionally and respectfully.

Contractors

Rental Housing Journal

JUNE 18, 2025

Hoarding in housing may first present as a lease violation but hoarding is more than a housekeeping issue and can be a fair housing issue. By The Fair Housing Institute Introducing new staff to the realities of property management goes beyond reviewing lease terms and daily operations.

Compliance

Rental Housing Journal

JANUARY 21, 2025

All leasing professionals should be equipped with standardized language to address these situations, ensuring a uniform and compliant approach. Consistency in responses is essential to prevent any appearance of favoritism or bias. Another consideration is the tone and content of written communication with residents.

Property Management

Rental Housing Journal

JULY 21, 2025

They’re the individual choices that take place in leasing offices, during maintenance calls, or while responding to a resident’s email. By The Fair Housing Institute In property management, some of the most important decisions are the ones made quietly, without fanfare, applause, or even acknowledgment.

Property Management

Rental Housing Journal

MARCH 18, 2025

The Future of AI and Fair-Housing Compliance Looking ahead, AI will continue to play a significant role in property management, with advancements in predictive analytics, automated leasing, and personalized resident experiences. However, as AI becomes more sophisticated, regulatory scrutiny will also increase.

Compliance

Buildium

DECEMBER 5, 2024

Here are three examples: Software Advice® is a review site that’s been around since 2005 and is part of the Gartner Digital Markets network. Features: Look for reviews that detail the software’s features, such as accounting, leasing, maintenance, and communications. There are many reputable review sites out there.

Property Management Software

Rental Housing Journal

MAY 16, 2025

By The Fair Housing Institute When the Fair Housing Act (FHA) comes up, the conversation typically centers around leasing, advertising, or resident interactions. In addition, regular training for office and maintenance staff helps reinforce the importance of equitable treatment and teaches teams how the FHA applies beyond leasing.

Maintenance