American Apartment Owners Association

MAY 16, 2025

When the Fair Housing Act (FHA) comes up, the conversation typically centers around leasing, advertising, or resident interactions. Supply chain disruptions, vendor availability, and resident scheduling can all slow things down. Residents should be kept informed about delays and next steps. It begins with consistent service.

Maintenance

American Apartment Owners Association

FEBRUARY 10, 2025

This question often confronts landlords as they deal with the legal landscape concerning the rights of residents with disabilities. Compliance Requirements HUD’s guidelines mandate thatproperty owners and managers make reasonable accommodationsfor assistance animals and modify policies as needed to support residents with disabilities.

Landlord

Rental Housing Journal

JULY 25, 2025

Effective property management videos can revolutionize resident communication with video of actual team members engaging residents. By Stephanie Anderson As artificial intelligence and automated responses continue to grow exponentially in multifamily, residents are seeking something that feels genuine.

Maintenance

Beach Front Property Management

APRIL 2, 2025

If the noise complaints are unresolved, it can lead to lease violations, disputes among residents, and even legal consequences if they conflict with local noise ordinances. A noise complaint can significantly impact a residents well-being, often leading to frustration and dissatisfaction. Key Strategies to Handle Noise Complaints 1.

Rental Property

American Apartment Owners Association

JANUARY 13, 2025

California Attorney General Rob Bonta urged residents to report suspected price gouging. Michael Lens, an urban planning professor at UCLA, noted that the sudden influx of displaced residents is putting immense pressure on the rental market, particularly in communities adjacent to the impacted areas.

Attorney

ADDA

JULY 21, 2025

A Resident Welfare Association (RWA) or Association of Apartment Owners (AOA) is necessary for organised governance, money management, conflict resolution, and upkeep of shared infrastructure if you reside in a gated apartment complex or plotted community in India. However, how is one formed? What is an AOA or RWA?

Government

Fourandhalf

JANUARY 22, 2025

Ray Hespen, who is a frequent flier on The Property Management Show, joined us again to discuss maintenance metrics and how measurement improves resident satisfaction and owner NOI. Its important to remember that resident satisfaction also affects owner satisfaction. Thats what matters: resident experience and maintenance costs.

Residential Property

American Apartment Owners Association

JUNE 18, 2025

It includes preparing them to handle complex resident situations that require sound judgment, legal understanding, and compassion. Knowing When and How to Initiate the Accommodation Process A common question new hires face is whether they must wait for a resident to request an accommodation before responding.

Compliance

Beach Front Property Management

MARCH 26, 2025

Effective crisis management is essential in property management to handle unexpected challenges like natural disasters, maintenance emergencies, resident disputes, and financial setbacks. A solid strategy prevents property damage, financial loss, and resident dissatisfaction. What is Crisis Management in Property Management?

Property Management

Buildium

JUNE 16, 2025

Today, automation stands out as one of the best tools residential property managers can use to improve their operations and enhance residents’ experiences. This allows managers to focus on activities that grow their business and strengthen resident relationships. Residents enjoy easy access to their lease and payment history.

Property Management

Buildium

JUNE 8, 2025

When a resident moves into an HOA or community association, they agree to follow a certain set of rules created by the board of directors. Many states , for example, require written notice of violations and legal actions being taken against residents. Most certainly, they cover fees and HOA violations.

Property Management Software

Beach Front Property Management

FEBRUARY 5, 2025

These innovations help property managers streamline operations, reduce costs, and create a more sustainable environment while improving the resident experience. Modern residents expect tech-enabled homes and smart technology plays a key role in attracting and retaining them. Key advantages of smart apartments include: 1.

Property

RL Property Management

MARCH 25, 2025

If your lease includes illegal termslike making residents responsible for all repairsor omits key disclosures, you could end up with an unenforceable contract. Give each resident a copy. When you enforce the lease sporadically, it creates confusion and frustrationfor you and your residents. Use a comprehensive lease.

Lease Agreement

Nest DC

JULY 30, 2025

If you’ve ever lost a great resident, you know it stings. But in many cases, residents leave because of issues that could have been addressed — or better yet, prevented. But in many cases, residents leave because of issues that could have been addressed — or better yet, prevented. They paid rent on time. So why’d they move out?

Rent

Yardi Breeze

MARCH 19, 2025

This is a new payment option Yardi Breeze and Yardi Breeze Premier clients can offer their residents. For a small monthly fee, this service allows residents to break down their monthly rent payments into smaller, more manageable amounts. Once a resident is approved, they can start making smaller payments based on their income schedule.

Rent

American Apartment Owners Association

MARCH 19, 2025

Technology has fundamentally reshaped the way property managers and their staff interact with residents. With new advancements in artificial intelligence (AI), many tools that properties use for payments and resident communication are being upgraded.

Compliance

Buildium

JUNE 26, 2025

To get more residents through the door, some property managers offer security deposit alternatives. Lower incentive for tenants: Residents won’t get their bond deposit back at the end of the lease, potentially giving them less incentive to take good care of the property during the lease term.

Tenant

Buildium

MAY 12, 2025

. #4: Online Rent Payments Reduce the need to chase down residents month after month. Choose a property management accounting software solution that gives residents a wide variety of online and automatic rent payment options , from EFT and bank transfers to credit card payments and other options such as Pay-Near-Me at local retailers.

Property Management

American Apartment Owners Association

JULY 17, 2025

They’re the choices that take place in leasing offices, during maintenance calls, or while responding to a resident’s email. A resident offers a thoughtful gift during the holidays. A resident offers a thoughtful gift during the holidays. A prospective resident shares a personal hardship and asks for flexibility.

Property Management

Buildium

APRIL 23, 2025

AI wont solve everything, but the right tools can cut down on busywork, streamline your operations, and keep residents satisfied. Communicating with Residents As a property manager, responding to tenants is a big part of your job. Property managers are under pressure to do more with lessfrom labor shortages to rising costs.

Property Management

Beach Front Property Management

AUGUST 4, 2025

Clear and Consistent Resident Communication Effective communication builds trust with residents and reduces the likelihood of disputes or misunderstandings.

Property Management

Buildium

JULY 16, 2025

It covers types of entry systems, important features to consider, best practices for implementation, common challenges, and how to balance security with resident convenience. Controlling who enters these points impacts: Resident safety: Limiting access to authorized individuals reduces risks of theft, vandalism, and violence.

Apartment

Buildium

JULY 16, 2025

Establish Industry Credibility and Recognition Certification demonstrates to employers, colleagues, and residents that you possess verified skills and knowledge. Improve Property Operations and Resident Experience Certified managers apply best practices that reduce vacancies, lower maintenance expenses, and enhance tenant satisfaction.

Apartment Management

Buildium

APRIL 3, 2025

Even so, 2 in 3 older renters look for a resident portal, as well. When Buildium asked renters whether they planned to move from their current rental or stay put, 47% said they planned to remain at their current place of residence, the highest number we’ve seen since 2021. Younger renters are most interested in a portal.

Lease

Yardi Breeze

MAY 19, 2025

Did you know that residents can choose their electricity provider in certain markets? In deregulated energy markets (including 17 states and the District of Columbia ), multiple energy providers compete to sell retail electricity to residences and businesses. So, how can renters make the best choice?

Retail

Beach Front Property Management

MARCH 19, 2025

High Rental Demand With a growing population and a high percentage of residents, Long Beach offers a strong rental market. Luxury living appeal – The upscale market attracts high-income buyers and residents. Unique properties – Craftsman-style homes and historic architecture attract premium residents.

Real Estate

ADDA

JULY 22, 2025

A State-Wise Legal Guide for Residents and RWAs Whether you’re a flat owner leasing out your unit or part of a Resident Welfare Association (RWA) or Managing Committee, understanding Non-Occupancy Charges (NOC) is crucial. If any such fees are levied, they must be uniformly applied to all residents.

Government

MRI Software

JULY 21, 2025

By responding to and leveraging apartment reviews, you can improve marketing efforts by showing how your community provides great resident experiences. Read how best to respond to and use resident reviews to better advertise your community. Here’s just one example: “See what residents love about life at [Community Name]!

Apartment

Beach Front Property Management

FEBRUARY 12, 2025

Regular upkeep prevents costly repairs, keeps residents satisfied, and ensures compliance with safety regulations. By following a proactive maintenance plan, property owners can enhance resident retention, protect their investments, and ensure long-term financial success. Why is a Rental Property Maintenance Checklist Essential?

Maintenance

ADDA

JULY 15, 2025

A Data-Driven Approach to Transparent, Accountable, and Effective Community Governance The Annual General Meeting (AGM) is the most critical touchpoint between the Management Committee (MC) and residents. When you present it to the residents, it reflects responsible governance and builds confidence that their money is being well managed.

Government

Buildium

JUNE 10, 2025

Property managers—particularly those looking to grow—can use a rent roll to keep track of money collected from residents, look for potential problems with vacancies or turnover, compare rent and fees to market prices, and look for opportunities to increase revenue from individual units or even entire properties.

Rent

Rental Housing Journal

APRIL 3, 2025

In fact, restrictive policies often encourage residents to hide pets or falsely declare them as emotional support animals (ESAs), making it harder to enforce community guidelines. Utilizing pet personality profiles and pet agreements ensures a clear understanding between property managers and pet-owning residents.

Insurance

Multifamily Insiders

JULY 29, 2025

Apartment operators dedicate an abundance of time and resources toward attracting new residents, but often don't exhibit the same fervor for another significant subset—those already in the building. While resident retention has always been crucial, the argument can be made that it's even more important in.

Apartment

American Apartment Owners Association

APRIL 16, 2025

Even if a company settles or wins a case, the process can erode trust with residents and staff. Even a single investigation can stretch resources to the breaking point for small to mid-sized companies. There are also reputational risks. Can Insurance Carry the Load?

Compliance

ADDA

JANUARY 27, 2025

Automating routine tasks and centralizing information, Society management software can save valuable time, Reduce errors, and significantly improve resident satisfaction. Discussion Forums : This allows residents to raise important issues, share solutions, and foster transparency, encouraging greater interaction and engagement.

Management

Buildium

JUNE 12, 2025

Tennessee Rental Market Trends in 2025 In recent years, Tennessee has emerged as a hotspot for residents and investors alike. Market #1: Johnson City, TN Johnson City is Tennessee’s eighth-most populous city, with 212,561 residents living in its metro area. The metro area has 312,490 residents. Multifamily Cap Rate (Q3-’24): 7.6%

Property Management

Buildium

JUNE 16, 2025

Property managers grant or revoke access remotely—ideal for new residents, maintenance teams, or emergency personnel. This reduces staff workload and makes access more convenient for residents. Key takeaway: Automating access control reduces security risks while increasing residents’ sense of safety and convenience.

Property Management