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Residential Property Maintenance Metrics and Improving NOI (with Ray Hespen)

Fourandhalf

Ray Hespen, who is a frequent flier on The Property Management Show, joined us again to discuss maintenance metrics and how measurement improves resident satisfaction and owner NOI. The last time he was on the podcast, in late 2023, his team was just beginning to establish this concept of maintenance analytics.

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What’s the best property management maintenance app? 6 of the top options

Buildium

read Download Buildium’s 2020 State of the Property Management Industry Report Download Today --> Get the latest industry insights. --> MktoForms2.whenReady(function style.display = block; return false; }); }); } window[MktoForms2] ? --> Published on June 12, 2025 TABLE OF CONTENTS What Is a Property Management Maintenance App?

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5 AI-powered HOA management software

Condo Control

AI is quickly infiltrating every industry, including residential property management. While it may seem novel today, several tech and property management companies are already experimenting with AI and its potential. Communities can get ahead of that failure by performing preventive maintenance, and save money.

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How to Grow a Property Management Company: Proven Strategies for Success

BetterWho

Growing a property management company is a rewarding yet complex journey. It requires balancing tenant relations, property maintenance, client satisfaction, and team management. To scale successfully, property managers must adopt strategic approaches that optimize operations, attract new clients, and build a reliable team.

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You Ask, We Answer: Top Property Management Software FAQs

Yardi Breeze

I manage a mixed-use property with commercial & residential units. How should I set up this property? For a mixed-use property, it is possible to set up the commercial units as a commercial property and the residential units as a residential property. Billing will update automatically.

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Cost Segregation Study: How to Take Accelerated Depreciation on Rental Properties

SparkRental

By accelerating depreciation, investors can improve cash flow and returns, as the increased deductions reduce tax liability during the initial years of property ownership. This strategy effectively serves as interest-free borrowing from the IRS, as the tax savings can be reinvested or used for property maintenance.

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20 Ways to Get More Property Management Leads

Second Nature

For example, a local moving company might recommend your services to property owners who are moving out, but putting their house up for rent. Similarly, local contractors, painters, plumbers, and other local vendors may have the inside scoop on self-managing landlords who are doing turnover maintenance or other upkeep on rental properties.