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Residential Property Maintenance Metrics and Improving NOI (with Ray Hespen)

Fourandhalf

Ray Hespen, who is a frequent flier on The Property Management Show, joined us again to discuss maintenance metrics and how measurement improves resident satisfaction and owner NOI. The last time he was on the podcast, in late 2023, his team was just beginning to establish this concept of maintenance analytics.

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Apartment maintenance management software: A complete guide for property managers

Buildium

They maintain property value, protect tenant safety, and deliver service that keeps residents happy and loyal. Traditional manual maintenance processes—paper work orders, phone calls, spreadsheets—often slow operations and cause errors or delays, especially as unit numbers grow.

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What’s the best property management maintenance app? 6 of the top options

Buildium

read Download Buildium’s 2020 State of the Property Management Industry Report Download Today --> Get the latest industry insights. --> MktoForms2.whenReady(function style.display = block; return false; }); }); } window[MktoForms2] ? --> Published on June 12, 2025 TABLE OF CONTENTS What Is a Property Management Maintenance App?

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Best practices for expanding your property management portfolio into new markets

Buildium

Diversifying Income Streams The more properties and property types you manage, the more diversified your income stream. For example, by expanding from residential properties to commercial properties, you can protect yourself from downturns in either submarket. Here are some ways to do that.

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5 AI-powered HOA management software

Condo Control

AI is quickly infiltrating every industry, including residential property management. While it may seem novel today, several tech and property management companies are already experimenting with AI and its potential. Communities can get ahead of that failure by performing preventive maintenance, and save money.

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What Does Balcony Inspection SB326 Mean for HOAs and Community Boards?

American Apartment Owners Association

In California, Senate Bill 326 (SB326) is transforming how Homeowners Associations (HOAs) and community boards manage the safety and maintenance of multi-family residential properties. This inspection must be conducted by a licensed structural engineer or architect. Don’t leave the safety of your property to chance.

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How to Grow a Property Management Company: Proven Strategies for Success

BetterWho

Growing a property management company is a rewarding yet complex journey. It requires balancing tenant relations, property maintenance, client satisfaction, and team management. To scale successfully, property managers must adopt strategic approaches that optimize operations, attract new clients, and build a reliable team.