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Residential Property Maintenance Metrics and Improving NOI (with Ray Hespen)

Fourandhalf

Ray Hespen, who is a frequent flier on The Property Management Show, joined us again to discuss maintenance metrics and how measurement improves resident satisfaction and owner NOI. The last time he was on the podcast, in late 2023, his team was just beginning to establish this concept of maintenance analytics.

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Best Property Management Software for 2025

American Apartment Owners Association

Property management software (PMS) has become a must- have for landlords who want to streamline operations, manage their tenants, and maintain organized finances. Handles Expenses & Finances: Accounting integrations can simplify tax season. But with so many property management tools available, how do you choose the right one?

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What’s the best property management maintenance app? 6 of the top options

Buildium

style.display = block; return false; }); }); } window[MktoForms2] ? --> Published on June 12, 2025 TABLE OF CONTENTS What Is a Property Management Maintenance App? Property maintenance is also a central part of what keeps tenants satisfied, costs under control, and your properties as safe and profitable as possible.

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Finding the Perfect Multifamily Property

American Apartment Owners Association

Multifamily refers to properties, such as apartment complexes, condominiums, townhouses, semi-detached units and duplexes, all of which offer multiple spaces for rent. When buying a rental property, there are local price trends, zoning rules and vacancy rates to consider in addition to financing and renovation costs.

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6 steps to jump from property manager to property owner: Build your rental portfolio with confidence

Buildium

You already know how to handle tenants, maintenance, budgeting, and legal compliance. Skills such as tenant screening, handling maintenance, and navigating local regulations directly transfer to rental ownership. In terms of financing, your professional background can also give you an edge. The best part?

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Are Utilities Included in the Rent, Explained

Bay Property Management Group

Rent prices are always changing, and having utilities included might seem like an easy way to keep things simple. But are utilities included in rent? Main Takeaways To know if utilities are included in the rent, your answer is simple: look at your lease (and local laws). Read below to learn more. It’s a staple.

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What Is a Rent Stabilized Apartment? What You Need to Know

Bay Property Management Group

Imagine living in (or renting out) an apartment where rent doesnt jump hundreds of dollars each year. Thats the idea behind a rent-stabilized apartment housing with built-in protections to keep rent increases reasonable and tenants in place. How Does Rent Stabilization Work? So, What Does That Really Mean?

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