American Apartment Owners Association

article thumbnail

Preventing Fair Housing Violations: A Proactive Approach to Stopping Harassment Before It Starts

American Apartment Owners Association

In property management, ensuring a safe and respectful living environment isnt just about reacting to problemsits about preventing them before they arise. Illegal harassment by employees or contractors can lead to fair housing complaints, legal consequences, and damage to a companys reputation. Rather than waiting for issues to surface, housing providers must take a proactive approach to prevention.

article thumbnail

Preventing Fair Housing Violations: A Proactive Approach to Stopping Harassment Before It Starts

American Apartment Owners Association

In property management, ensuring a safe and respectful living environment isnt just about reacting to problemsits about preventing them before they arise. Illegal harassment by employees or contractors can lead to fair housing complaints, legal consequences, and damage to a companys reputation. Rather than waiting for issues to surface, housing providers must take a proactive approach to prevention.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Ethics in Property Management: The Decisions No One Sees

American Apartment Owners Association

In property management, some of the most important decisions are the ones made quietly, without fanfare, applause, or even acknowledgment. They’re the choices that take place in leasing offices, during maintenance calls, or while responding to a resident’s email. These moments might not make headlines, but they shape the culture of a community, influence team morale, and protect housing providers from costly legal risks.

article thumbnail

Hoarding in Housing: What Every New Team Member Should Know

American Apartment Owners Association

Introducing new staff to the realities of property management goes beyond reviewing lease terms and daily operations. It includes preparing them to handle complex resident situations that require sound judgment, legal understanding, and compassion. One of these situations is hoarding—a condition that presents both health and safety risks and the need for careful compliance with fair housing laws.

article thumbnail

A Caution to AI: The Possibility of Fair Housing Violations in Communication and Payments

American Apartment Owners Association

Technology has fundamentally reshaped the way property managers and their staff interact with residents. With new advancements in artificial intelligence (AI), many tools that properties use for payments and resident communication are being upgraded. These innovations offer efficiency and convenience but also raise important fair housing considerations.

article thumbnail

Top 5 Appliance Repairs Every Landlord Should Be Prepared For and How to Handle Them

American Apartment Owners Association

Owning rental properties comes with a handful of responsibilities. One that ranks high is appliance maintenance and repair. Appliances used daily by tenants tend to wear out. You can’t control that. But understanding common problems gives you a head start. If you’re ever scrambling to find appliance repair in Atlanta , it helps to know what’s likely to break and how to approach fixing it.

article thumbnail

Why Investment Property Owners Should Consider a Home Warranty

American Apartment Owners Association

Owning investment property can be both rewarding and challenging. From securing reliable tenants to ensuring consistent income, property owners must also contend with the inevitable wear and tear on appliances and systems. Amid these ongoing responsibilities, one tool that often gets overlooked is the home warranty. Though sometimes lumped into the category of optional coverage, a home warranty can offer strategic advantages to property investorswithout being merely a backup plan for emergencies