article thumbnail

Residential Property Maintenance Metrics and Improving NOI (with Ray Hespen)

Fourandhalf

Ray Hespen, who is a frequent flier on The Property Management Show, joined us again to discuss maintenance metrics and how measurement improves resident satisfaction and owner NOI. The last time he was on the podcast, in late 2023, his team was just beginning to establish this concept of maintenance analytics.

article thumbnail

A must-have property management preventive maintenance checklist to avoid costly repairs

Buildium

If youve been in the property management business for a while, youve probably witnessed firsthand how proper preventive maintenance can make or break a property’s success. Too often, property managers get trapped in the costly cycle of reactive maintenance, scrambling to address issues that could have been prevented with regular upkeep.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

5 Best Maintenance Practices to Keep Tenants Happy

Rental Housing Journal

5 best maintenance practices to keep tenants satisfied and keep the property owner and management out of legal trouble. Below are five areas where good maintenance practices will keep tenants satisfied and the property owner out of legal trouble. Prioritize Maintenance Requests Determine whether the need is urgent or an emergency.

article thumbnail

8 practical use cases for AI in property management that you can try today

Buildium

For example, property managers can now use natural-language processing chatbots to resolve common tenant issues, machine learning algorithms to predict maintenance issues, and computer vision to offer virtual tours to rental applicants. Predictive Maintenance All properties suffer wear and tear over time, making repairs inevitable.

article thumbnail

Property managers, here are the 5 top leasing trends of 2025

Buildium

75% of renters say they would like an online portal for tasks like making payments and submitting maintenance requests. Meanwhile, according to the National Apartment Association , a rise in tenant application fraud has put rental owners and property managers on alert. Younger renters are most interested in a portal.

Lease 223
article thumbnail

What is proptech? An overview for property managers

Buildium

From online listings and virtual tours to automated rent payments and predictive maintenance, proptech covers a wide range of apps and services that touch every aspect of property management. Maintenance and Repairs Managing maintenance requests used to involve phone calls and manual work orders.

article thumbnail

Stessa vs Buildium: Which software is best for you in 2025?

Buildium

It covers nearly every aspect of property management, including leasing, rent collection, maintenance tracking, and accounting. You are using an outdated browser. Please upgrade your browser to improve your experience and security. Buildium stands out for its ability to grow with your business.