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Residential Property Maintenance Metrics and Improving NOI (with Ray Hespen)

Fourandhalf

Ray Hespen, who is a frequent flier on The Property Management Show, joined us again to discuss maintenance metrics and how measurement improves resident satisfaction and owner NOI. The last time he was on the podcast, in late 2023, his team was just beginning to establish this concept of maintenance analytics.

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Apartment maintenance management software: A complete guide for property managers

Buildium

Traditional manual maintenance processes—paper work orders, phone calls, spreadsheets—often slow operations and cause errors or delays, especially as unit numbers grow. Enter apartment maintenance management software, a way to bring all these otherwise disjointed tasks into a single, easy to manage platform.

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What’s the best property management maintenance app? 6 of the top options

Buildium

style.display = block; return false; }); }); } window[MktoForms2] ? --> Published on June 12, 2025 TABLE OF CONTENTS What Is a Property Management Maintenance App? Property maintenance is also a central part of what keeps tenants satisfied, costs under control, and your properties as safe and profitable as possible.

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10 most common marketing mistakes property managers make

Buildium

To make sure they do, you have to get a basic understanding of search engine optimization (SEO). Use relevant keywords, optimize your websites content, and ensure your site is mobile-friendly to improve your search engine rankings. Use email marketing to share new listings, maintenance tips, and community news.

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From Invisible to Irresistible: Grow Your Property Management Business by Getting Owners to Find, Like, and Hire You

Fourandhalf

Understanding the Modern Buying Journey When property owners begin their search for a management company, they turn to Google or other search engines. The answer is search engine optimization (SEO). Traditionally, the marketing funnel is described as: Attention Interest Desire Action However, the process isnt always linear.

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Property management workflow automation: Tips to automate and save time on repetitive tasks

Buildium

Instead of manually assigning maintenance tasks, your system routes them based on issue type and availability. Maintenance and Vendor Workflows Maintenance coordination can become chaotic without clear processes. A maintenance request for a broken fridge was routed last night to the on-call technician and updated in your system.

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Understanding Non-Occupancy Charges in Housing Societies

ADDA

Purpose of NOC: Cover additional administrative and maintenance overhead. Maharashtra: Legally Capped at 10% Governing Law: Maharashtra Cooperative Societies Act, 1960 Key Regulation: Government Order under Section 79A dated 1 August 2001 caps NOC at 10% of the service charges component of monthly maintenance.