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Residential Property Maintenance Metrics and Improving NOI (with Ray Hespen)

Fourandhalf

Ray Hespen, who is a frequent flier on The Property Management Show, joined us again to discuss maintenance metrics and how measurement improves resident satisfaction and owner NOI. The last time he was on the podcast, in late 2023, his team was just beginning to establish this concept of maintenance analytics.

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What’s the best property management maintenance app? 6 of the top options

Buildium

style.display = block; return false; }); }); } window[MktoForms2] ? --> Published on June 12, 2025 TABLE OF CONTENTS What Is a Property Management Maintenance App? Property maintenance is also a central part of what keeps tenants satisfied, costs under control, and your properties as safe and profitable as possible.

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Best Property Management Software for 2025

American Apartment Owners Association

Property management software (PMS) has become a must- have for landlords who want to streamline operations, manage their tenants, and maintain organized finances. Handles Expenses & Finances: Accounting integrations can simplify tax season. Maintenance Management Maintenance requests can be time-consuming to process.

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Understanding HOA finances: A practical guide for association managers

Buildium

One of the biggest responsibilities you’ll have as an association manager is keeping your HOA’s finances in good shape. In this guide, we give you the full HOA finances picture. What are HOA Finances? Finances are the backbone of any association, and managing them well is a large part of protecting a community’s longevity.

Finance 245
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Finding the Perfect Multifamily Property

American Apartment Owners Association

When buying a rental property, there are local price trends, zoning rules and vacancy rates to consider in addition to financing and renovation costs. Operating costs can consist of property taxes, real estate agent fees, utilities, maintenance, property management fees, homeowners insurance and legal fees.

Property 200
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5 Best Maintenance Practices to Keep Tenants Happy

Rental Housing Journal

5 best maintenance practices to keep tenants satisfied and keep the property owner and management out of legal trouble. Below are five areas where good maintenance practices will keep tenants satisfied and the property owner out of legal trouble. Prioritize Maintenance Requests Determine whether the need is urgent or an emergency.

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6 steps to jump from property manager to property owner: Build your rental portfolio with confidence

Buildium

You already know how to handle tenants, maintenance, budgeting, and legal compliance. Skills such as tenant screening, handling maintenance, and navigating local regulations directly transfer to rental ownership. In terms of financing, your professional background can also give you an edge. The best part?