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Strengthening Policies, Procedures, and Written Communication in Property Management

Rental Housing Journal

Property management and the essential role of policies, written communication and procedures for the year ahead. By The Fair Housing Institute As the new year begins, property management professionals have the opportunity to reflect on foundational practices that ensure both compliance and operational excellence.

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A Proactive Approach to Stopping Harassment Before It Starts

Rental Housing Journal

By The Fair Housing Institute In property management, ensuring a safe and respectful living environment isnt just about reacting to problemsits about preventing them before they arise. A property management company that fosters accountability and respect will naturally have fewer fair housing complaints. This starts with leadership.

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Ethics in Property Management: The Decisions No One Sees

Rental Housing Journal

Ethics in property management influence how fair, consistent, and transparent your housing practices appear to residents, staff, and regulators. By The Fair Housing Institute In property management, some of the most important decisions are the ones made quietly, without fanfare, applause, or even acknowledgment.

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Hoarding in Housing: What Every New Team Member Should Know

Rental Housing Journal

Hoarding in housing may first present as a lease violation but hoarding is more than a housekeeping issue and can be a fair housing issue. By The Fair Housing Institute Introducing new staff to the realities of property management goes beyond reviewing lease terms and daily operations.

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A Caution on AI: The Possibility of Fair-Housing Violations in Communication and Payments

Rental Housing Journal

By The Fair Housing Institute Technology has fundamentally reshaped the way property managers and their staff members interact with residents. With new advancements in artificial intelligence (AI), many tools that properties use for payments and resident communication are being upgraded.

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The property management software buying guide: Comparing property management software reviews

Buildium

Buying property management software can be a big investment and—like any big investment—you want to be sure you’re making an informed purchasing decision, one backed by advice you can trust. Where do you find property management reviews in the first place? Theycan even be influenced by software companies.

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Why Fair Housing Applies to Maintenance Too

Rental Housing Journal

By The Fair Housing Institute When the Fair Housing Act (FHA) comes up, the conversation typically centers around leasing, advertising, or resident interactions. When a Maintenance Delay Becomes a Legal Concern Delays in repair work are part of property operations. It begins with consistent service.