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Ray Hespen, who is a frequent flier on The Property Management Show, joined us again to discuss maintenance metrics and how measurement improves resident satisfaction and owner NOI. The last time he was on the podcast, in late 2023, his team was just beginning to establish this concept of maintenance analytics.
Propertymaintenance might just be one aspect of property management—but when it’s mismanaged, the consequences can snowball fast. Using propertymaintenance software is a surefire way to stay ahead of these issues—and there are a few companies out there that make doing so easier than ever.
If youre renting out your property, its only a matter of time before youll need to make an emergency repair, conduct a routine inspection, or invest in preventative maintenance. Because maintenance is such an important and constant responsibility for landlords, it pays to have software that can help lighten the load.
Propertymaintenance plays a pivotal role in asset management, protecting a propertys long-term profitability and keeping tenant satisfied and turnover low. However, maintenance is far from the only responsibility property managers face. Address potential issues before they escalate into significant problems.
Efficient propertymaintenance doesn’t happen by accident. It’s driven by data—and that starts with tracking the right maintenance metrics. Read on to learn more about why measuring maintenance data matters, the top 10 key metrics to monitor, and software tools to make tracking them easier.
Its no secret that rental maintenance requires careful coordination with tenants, vendors, and owners. We sat down with property management and process solutions consultant Kelli Segretto of K Segretto Consulting to tap into her 20+ years of experience within multifamily, single family, and LIHTC property management.
Managing tenants, overseeing budgets, coordinating repairs, and maintaining the property can quickly become overwhelming without the right tools. This is where propertymaintenance management systems come into play. What Is a PropertyMaintenance Management System? Here are just a few: 1.
Identifying Common Types of Maintenance Emergencies A rental propertymaintenance emergency is any situation that requires immediate action to prevent extensive property damage and keep tenants safe. Understanding the various types of maintenance emergencies is the first step in managing them effectively.
As your property management company grows, your maintenance game has to level up, too. Thats what process solutions consultant Kelli Segretto of K Segretto Consulting told us based on her 20+ years of experience within multifamily, single-family, and LIHTC property management. How long do turnovers take?
At BFPM, our experience with diverse maintenance challenges has shown that a structured approach makes property management smoother. By following a proactive maintenance plan, property owners can enhance resident retention, protect their investments, and ensure long-term financial success.
Summer rental propertymaintenance is key to protecting your property and ensuring your tenants can make the most of your outdoor amenities while the sunshine is out.
Lula has officially partnered with Rent Manager, one of the nations leading property management software platforms, to deliver an AI-powered, seamless maintenance experience for single-family and multi-family property managers and owners nationwide. Get started with Rent Manager and Lula today!
Lula is excited to announce that Bridge Homes, a leader in high-quality single-family rental homes, has chosen Lula as its maintenance source provider for its Atlanta properties. As a subsidiary of Bridge Investment Group, Bridge Homes leverages national expertise to deliver excellence in property management.
Outdoor maintenance services do more than keep your properties looking goodthey can reduce legal risk and even open up new revenue opportunities. However, if you take matters into your own hands, you can take care of essential maintenance tasks in a timely manner and reduce your exposure to risk.
read Download Buildium’s 2020 State of the Property Management Industry Report Download Today --> Get the latest industry insights. --> MktoForms2.whenReady(function style.display = block; return false; }); }); } window[MktoForms2] ? --> Published on June 12, 2025 TABLE OF CONTENTS What Is a Property Management Maintenance App?
In any homeowners association (HOA), maintenance goes beyond mowing lawns or cleaning sidewalksits about creating a community that feels safe, cared for, and well-managed. Thats why buttoned-up HOA maintenance scheduling is important. Each type of maintenance requires a different scheduling approach.
8 spring maintenance items to check inside and outside your rental property to keep tenants happy and protect your investment. Here are eight spring maintenance rental-property checklist items for both inside and outside your rentals this spring, provided by Finnmark Property Services. Check for any interior leaks.
Effective maintenance significantly reduces churn, with satisfied residents being 38% less likely to consider moving. Timely responses and transparent communication regarding maintenance requests dramatically improve satisfaction levels, with 89% of residents attributing satisfaction to time it takes to complete a work order.
What makes it different: Focused on day-to-day use cases and automation Helps reduce time on propertymaintenance , leasing, and accounting Improves team efficiency and reporting accuracy Best for: Teams bogged down by repetitive admin and poor platform usage.
Where to Start If Youre New to the Industry If you’re trying to figure out how to start a real estate management company , how to start a real estate management business , or even just starting a property management business from scratch, start with: Free property management training modules on leasing, maintenance, and communication.
This guide covers what you need to know about leasing, communication, maintenance, budgeting, staffing, compliance, technology, and growth strategies. Use digital tools such as tenant portals, SMS platforms, or messaging apps to keep renters informed about maintenance, building updates, rent changes, or policy shifts.
Identify and address risks proactively, whether they come from market fluctuations, tenant churn, or unforeseen propertymaintenance. Portfolio Performance Tracking Data analytics helps you objectively measure the performance of individual properties and entire portfolios. Mitigate Risks. If youre not sure how, reach out to us.
When you’re managing rental properties, maintenance isn’t optional—it’s inevitable. But how you handle it can mean the difference between protecting your investment and constantly putting out fires. If you’re new […]
Creating a network of dependable vendors is crucial if you are a rental property owner or manager who prefers to keep your rental property in good condition. Establishing solid vendor relationships is vital for cost-effective propertymaintenance and high-quality work.
The better your property is maintained throughout a lease, the less you’ll spend getting it ready for the next one. Think of turnover as a kind of “maintenance multiplier.” If you own an older home or haven’t kept up with maintenance, this might sound familiar.
What separates a good executive coach from a great one is their ability to see the unseen—mental blocks, blind spots, unspoken fears—that keep you operating in maintenance mode instead of growth mode. Industry coaching , on the other hand, focuses on operational strategies specific to property management. What Is Industry Coaching?
Step 4: Handle Maintenance Like a Pro You cant afford maintenance chaos especially when starting out. Build this from the start: Clear maintenance workflow (with a ticketing system) Preferred vendor list with pricing expectations RTM handling comms and triage (instead of you) Read: What Is PropertyMaintenance Really Costing You?
Property management fees can vary, as can the services they cover. Does the standard fee include tenant placement, rent collection, routine inspections, maintenance coordination, and financial reporting? A rigorous screening process is a hallmark of a diligent property manager and crucial for protecting your Santa Clarita area asset.
Buildium at a Glance Buildium is a comprehensive property management platform designed for residential property management and association management companies of all sizes—from solo managers to large firms. It covers nearly every aspect of property management, including leasing, rent collection, maintenance tracking, and accounting.
But if you’re trying to figure out how to get property management clients , create systems, and scale while juggling leasing calls and maintenance vendors… you’re likely slowing your own progress.
Without regular check-ins, its easy to miss important maintenance issues. During the inspection, we assess the propertys condition, pinpoint necessary repairs, and highlight safety or compliance concerns that need to be addressed before a tenant moves in.
Yet, there are several ways that the lease renewal process can go wrong, potentially deterring outstanding tenants and resulting in added expense for property managers. Consequently, it is essential to approach lease renewal with a well-planned strategy.
This steady cash flow is crucial to help you cover your mortgage payments, maintenance costs, and other operational expenses. Easier Financing A huge advantage of a fourplex is that it’s classified as a residential property. The only way out of all this is having a property manager. After all, it only has four units.
Managing rental properties often feels less like "passive income" and more like starring in an ongoing dramatic sitcom. There's the endless ding of tenant texts, maintenance emergencies at ungodly hours, and the never-ending chase for rent payments.
For property managers and landlords, its a whole different story. The departure of winter means it is time to inspect your properties for any damage the cold, snow, […] The post The Complete Spring Maintenance Guide for Property Managers appeared first on Rent Manager Property Management Software.
After all, theres rent to collect and vacancies to fill and preventative maintenance services to schedule. How can you not feel a little bit stressed when youre leasing, managing, and maintaining a Colorado Springs rental property ? What does it take to become a stress-free landlord? Maybe it seems impossible.
Maintaining your Airbnb rental property is essential to ensure a positive guest experience, reduce costly repairs, and protect your investment. A proactive propertymaintenance plan not only keeps your rental in top shape but also helps you comply with local regulations.
Vacancy rates are one of the most significant concerns for property owners and landlords. A vacant rental unit not only generates no income but also adds to ongoing costs like maintenance, utilities, and advertising. Being professional and responsive fosters a positive relationship, which can encourage tenants to stay longer.
Commercial Property Management Commercial property management focuses on properties intended for business use, including office buildings, retail establishments, and industrial sites. These properties generate income, accommodate businesses, and support trade. Residential tenants typically pay a fixed monthly amount.
Turnkey investment properties are often promoted as the ultimate solution for rental property investors—move-in ready, low-maintenance, and a rapid path to steady rental income. They may look like the perfect investment, but hidden risks of turnkey properties can catch even experienced investors off guard.
Faster Work Order Completions In the past, tenants had to call or email to submit a maintenance request, then follow up separately to check the statusadding extra hassle to their day. Now, maintenance automation has streamlined this process significantly. Not all tenants would follow through, which sometimes led to unresolved issues.
What separates a good executive coach from a great one is their ability to see the unseen—mental blocks, blind spots, unspoken fears—that keep you operating in maintenance mode instead of growth mode. Industry coaching , on the other hand, focuses on operational strategies specific to property management. What Is Industry Coaching?
Here are the major ones: Maintenance and Repair Costs Any money you spend on keeping your property in tip-top shape, like fixing a leaky roof, repairing broken appliances, or giving the walls a fresh coat of paint, can be deducted. What Landlords Should Know appeared first on Bay Property Management Group.
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